Terms of Service

Last updated: January 8, 2026

1. Agreement to Terms

By using Gripely, you agree to these terms. If you don't agree, you can't use the service.

These Terms of Service ("Terms") constitute a legally binding agreement between you and Gripely LLC ("Company," "we," "our," or "us") governing your access to and use of https://www.gripely.io and all related services (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

2. Description of Service

Gripely is a platform for resolving conflicts. Votes on solutions are to gauge agreement and are not legally binding.

Gripely is a conflict resolution platform that enables users to create spaces for constructive dialogue, submit concerns ("gripes"), and work toward mutual resolution. The Service may include features such as real-time messaging, notifications, and collaboration tools.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time without prior notice.

2.1 Voting on Solutions

The Service may include features that allow users to vote on proposed solutions. This voting mechanism is intended to gauge consensus and is not legally binding. The outcome of a vote does not constitute a formal agreement unless users explicitly decide so outside of the platform.

3. Account Registration and Security

You need to create an account with accurate information, keep your password safe, and be at least 18 years old. You are responsible for what happens on your account.

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Immediately notify us of any unauthorized use of your account

You must be at least 18 years old to create an account and use the Service.

4. Acceptable Use Policy

You agree to be respectful and not use Gripely for anything illegal, harmful, or that violates others' rights.

You agree not to use the Service to:

  • Violate any applicable laws, regulations, or third-party rights
  • Harass, abuse, threaten, or intimidate other users
  • Post content that is defamatory, obscene, or offensive
  • Impersonate any person or entity
  • Transmit viruses, malware, or other harmful code
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the Service or its infrastructure
  • Use automated means to access the Service without our permission
  • Collect or harvest user information without consent
  • Use the Service for any illegal or unauthorized purpose

5. User Content

You own the content you post, but you give us permission to display it. You are responsible for what you post, and it must be constructive and not abusive.

5.1 Your Content

You retain ownership of any content you submit, post, or display through the Service ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content solely for the purpose of operating and providing the Service.

5.2 Content Responsibility

You are solely responsible for your User Content. You represent and warrant that you own or have the necessary rights to submit such content and that it does not violate any third-party rights or these Terms.

5.3 Content Moderation

We reserve the right, but have no obligation, to monitor, review, or remove User Content at our sole discretion. We may remove content that violates these Terms or is otherwise objectionable.

5.4 Content of Gripes and Resolutions

Given the nature of the Service, you agree to be particularly mindful of the content you submit. You agree that your gripes, resolutions, and other User Content will:

  • Be focused on the specifics of the conflict and aimed at a constructive outcome.
  • Not include personal attacks, hate speech, harassment, or other inflammatory language.

You acknowledge that Gripely is not a substitute for legal or professional advice, and you should not share any information that is legally privileged.

6. Subscription and Payments

Some features cost money. We will bill you for paid subscriptions until you cancel. We may offer free trials, which will automatically convert to paid subscriptions unless canceled.

6.1 Subscription Plans

Certain features of the Service require a paid subscription. Subscription plans, pricing, and features are described on our website and may change from time to time.

6.2 Billing

By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis until you cancel. All fees are non-refundable except as expressly stated in these Terms or required by law.

6.3 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period.

6.4 Free Trials

We may offer free trials of paid features. Unless you cancel before the trial ends, you will be automatically charged for the subscription.

7. Intellectual Property Rights

We own Gripely and its content. You may not use our brand or content without our permission.

The Service and its original content, features, and functionality are owned byGripely LLC and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service without our prior written consent.

Our name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Gripely LLC. You may not use such marks without our prior written permission.

8. Privacy

Our Privacy Policy explains how we handle your data. Please read it.

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding your personal information.

9. Disclaimer of Warranties

We provide the service "as is" without any guarantees. Gripely is not a substitute for professional legal or therapeutic advice.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that the Service will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Service is free of viruses or other harmful components.

THE SERVICE IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDIATION, LEGAL ADVICE, THERAPY, OR COUNSELING. WE DO NOT GUARANTEE ANY PARTICULAR OUTCOME FROM USING THE SERVICE.

10. Limitation of Liability

We are not liable for any indirect damages. Our total liability is limited to what you paid us in the last 12 months or $100.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRIPELY LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE
  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE
  • ANY CONTENT OBTAINED FROM THE SERVICE
  • UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

In no event shall our total liability exceed the amount you paid us, if any, in the twelve (12) months preceding the claim, or one hundred dollars ($100), whichever is greater.

11. Indemnification

If you do something wrong and we get sued because of it, you have to cover our costs.

You agree to indemnify, defend, and hold harmless Gripely LLC, its officers, directors, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your User Content

12. Termination

We can suspend or terminate your account at any time. You can also delete your account.

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Service will cease immediately. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Dispute Resolution Between Users

We are not responsible for disputes between users. We provide the platform, but you are responsible for your interactions.

Gripely is a platform for communication and does not mediate or resolve disputes on behalf of users. You are solely responsible for your interactions with other users. We are not responsible for the outcome of any conflict or resolution discussed on the platform.

We reserve the right, but have no obligation, to monitor disputes between you and other users. We may, in our sole discretion, take action to address a violation of our Acceptable Use Policy, such as by removing content or suspending accounts.

14. Dispute Resolution Between You and Gripely

If you have a dispute with us, you agree to first try to resolve it informally. If that fails, it will be handled through binding arbitration, not in court.

14.1 Informal Resolution

Before filing a claim, you agree to try to resolve the dispute informally by contacting us at legal@gripely.io. We will try to resolve the dispute informally within 30 days.

14.2 Binding Arbitration

If informal resolution fails, any dispute arising from these Terms shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in State of Delaware, United States.

14.3 Class Action Waiver

YOU AGREE THAT ANY ARBITRATION OR PROCEEDING SHALL BE LIMITED TO THE DISPUTE BETWEEN US AND YOU INDIVIDUALLY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of theState of Delaware, United States, without regard to its conflict of law provisions.

16. Changes to Terms

We may update these terms. If we do, we'll let you know. Continuing to use the service means you agree to the new terms.

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on the Service and updating the "Last updated" date. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

17. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Gripely LLC regarding the Service and supersede all prior agreements and understandings.

19. Contact Us

If you have any questions about these Terms, please contact us at:

Gripely LLC

Email: legal@gripely.io